Dear gair rhydd,
This may just be a personal complaint, and others might not have had the same problems. But the staff in The Kitchen. Yesterday I went in, and the service was just painful to watch. I’m not expecting full hospitality service, but I thought I might get served by an adult.
While there was a queue of seven people, and two people working, what I don’t expect is for one of those people to stand around chatting while the other one makes a hot chocolate. And then to have them act like a sulky teenager towards the customers. Don’t treat us like we’re the problem in your life – you have a job at uni that other people would probably like, with a steady income. If you’re expecting ‘work’ to involve standing around and talking all day, go get a more suitable job. In a call centre, or something.
Just serve me my drinks, promptly and preferably with a smile, and we’ll all be happy.
Colin James
Third Year Medical Studen
1. Anon
It’s good to know our medical students have enough spare time to complain. As sulky teenagers go, I’d imagine you do rather a good impression!
2. 2nd year Biochemistry student
I completely agree. For students that have managed to gain a job in their own students union, a post I would much appreciate, you would have thought that they would be a little bit more enthusiastic about it. Every single time I’ve been in there, I’ve been able to gather exactly what’s going on with each of the employee’s social lives and where they are planning on going that evening! Customer service is nothing more than common sense! I don’t want to be treated like royalty, but I don’t want to be made to feel like I’m putting them out by placing an order!